Job Title: Disability and Disaster Hotline Coordinator
Part-Time | Remote | United States

Reports To: Co-Executive Directors
Salary: Starting at $25/hour, approximately $18,000 per year

Why Join Our Team?

At The Partnership for Inclusive Disaster Strategies, we are focused on equity for people with disabilities and people with access and functional needs throughout all planning, programs, services and procedures before, during and after disasters and emergencies

As a disability-led nonprofit organization, we are committed to the principles of Independent Living (IL) and Disability Justice. For nearly 10 years, we have equipped individuals and the IL Network with high-quality training, technical assistance, and resources.

Joining our team means becoming part of a dedicated community that values and prioritizes IL, Disability Justice, cultural competency, and leadership by Disabled people. We offer a collaborative environment where your contributions directly enhance the quality of life for people with disabilities nationwide.

About Your Role

As the Disability and Disaster Hotline Coordinator, you will be at the forefront of our mission, managing and operating the Disability and Disaster Hotline. You will ensure that callers receive timely, accurate, and accessible information and support during disasters. This role is essential in providing critical assistance to disabled people in crisis, connecting them with resources, and advocating for their needs.

You will oversee the training and support of hotline operators, maintain data and records, and collaborate with other staff and external partners to enhance the hotline's effectiveness. Additionally, you will support other areas related to the response, ensuring comprehensive integration with the organization's broader disaster initiatives and enhancing overall service delivery. Your empathetic communication and organizational skills will make a significant impact on the lives of those we serve.

What You'll Do

Hotline Management

• Oversee the daily operations of the Disability and Disaster Hotline, ensuring it is fully staffed and operational 24/7.
• Respond to calls, texts, and emails seeking assistance from disabled disaster survivors.
• Provide accurate information, resources, and referrals to callers, addressing their immediate needs.
• Maintain a calm and empathetic demeanor when supporting people throughout disasters.

Hotline Operator Coordination

• Train and support hotline operators, ensuring they are equipped to assist callers effectively.
• Co-develop and update training materials and protocols for hotline operations.
• Schedule shifts and manage staffing to ensure continuous coverage.

Data Management

• Maintain a database with accurate records of all hotline interactions, including caller information, nature of the inquiry, and actions taken.
• Compile data and generate reports on hotline activity, identifying trends and areas for improvement.
• Ensure all data is handled in compliance with privacy and confidentiality standards.

Collaboration and Outreach

• Work closely with the Co-Executive Directors, the Disaster Operations Coordinator, and other staff within the organization to coordinate support efforts.
• Collaborate with external partners, including FEMA, emergency management agencies, disability organizations, the Red Cross, and other relief organizations, to address calls and enhance the effectiveness of the hotline.

Continuous Improvement

• Evaluate the effectiveness of hotline operations and implement improvements as needed.
• Stay informed about best practices in disability and disaster-related services.
• Assist in developing and refining policies and procedures for the hotline.

Responsibilities may also include additional duties and activities relevant to the role, in alignment with organizational goals and needs.

What You'll Need to Get the Job Done

Education and Experience

• Academic or employment background in Independent Living services, social work, emergency management, disability studies, or a related field (or equivalent experience).
• Experience working with people with disabilities, preferably in a crisis or emergency setting.

Skills and Abilities

• Strong communication skills, both written and verbal.
• Ability to remain calm and empathetic under pressure.
• Proficiency in using technology and communication platforms (e.g., Google Workspace, phone systems, text messaging platforms).
• Experience with data management and reporting.
• Ability to adapt to rapidly changing situations and work under pressure during disasters.
• Knowledge of disability rights and inclusive emergency management practices.

Availability

• Ability to work flexible hours, including nights and weekends during disasters.

What Will Make Us Really Love You

Preferred Qualifications

• Experience managing a hotline or crisis line.
• Bilingual or multilingual.
• Certificate in crisis intervention or emergency management.
• Lived experience with a disability.
• Strong organizational skills with attention to detail.
• Demonstrated commitment to Disability Justice and inclusion.
• Ability to develop and maintain interpersonal relationships with diverse stakeholders.

What You'll Love About Us

Our organization values those who make our mission possible. We are committed to creating a friendly environment where employees feel welcomed, valued, and supported. 

Please note: Benefits for part-time employees may differ from full-time. This position may have opportunities for transitioning to full-time in the future. 

We offer the following benefits for part-time employees:

Work-Life Balance

• Fully remote position.
• Flexible Scheduling.

Professional Development

• Opportunities for professional development and training.
• Potential for career advancement within the organization.

IT and Equipment

• Equipment provided as needed (computer, software, any needed accommodations).

The Partnership for Inclusive Disaster Strategies is an Equal Opportunity Employer. We're committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other characteristic protected by law.

People with disabilities, people of color, LGBTQ2SIA+ people, and people who are multiply marginalized are strongly encouraged to apply.

 

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position to info@disasterstrategies.org.

Job Title: Director of Marketing

Full-Time | Remote | United States

Reports To: Co-Executive Directors
Salary Range: $65,000 - $75,000 per year 

Why Join Our Team?

At The Partnership for Inclusive Disaster Strategies, we are dedicated to ensuring equity for people with disabilities and those with access and functional needs in all aspects of disaster planning, response, and recovery. As a disability-led nonprofit organization, we uphold the principles of Independent Living (IL) and Disability Justice. For nearly 10 years, we have empowered individuals and the IL Network with high-quality training, technical assistance, and resources.

Joining our team means becoming part of a passionate community that values inclusivity, cultural competence, and leadership by people with disabilities. Your contributions will directly enhance the quality of life for people with disabilities nationwide.

About Your Role

As the Director of Marketing, you will be at the forefront of amplifying our mission and expanding our reach. You will develop and implement comprehensive marketing strategies in collaboration with the Co-Executive Directors and other leadership in the organization. Your role encompasses creating accessible marketing content, managing media relations, overseeing social media platforms, and ensuring all communications comply with accessibility standards such as WCAG and plain language guidelines.

You will support fundraising campaigns and grant writing efforts, and produce compelling marketing materials, including graphic design and video content. Your expertise will help elevate our brand, engage stakeholders, and foster a greater understanding of our work in disability-inclusive disaster preparedness, response, and recovery.

What You'll Do

Strategic Marketing and Planning

• Develop Marketing Strategies
  • Collaborate with Co-Executive Directors and other leadership in the organization. to create a comprehensive marketing plan aligned with organizational goals.
  • Identify target audiences and tailor messaging to effectively engage and expand our reach.
• Implement Marketing Initiatives
  • Execute the marketing strategy with support from Co-Executive Directors.
  • Monitor and analyze the effectiveness of marketing campaigns, adjusting tactics as needed.

Content Creation and Management

• Create Marketing Content
  • Develop compelling and accessible content for various platforms, including websites, newsletters, reports, and promotional materials.
  • Ensure all content meets accessibility standards (WCAG). 
  • Create content in plain language and other formats as needed.
• Graphic Design
  • Design visual materials for marketing campaigns, events, and organizational branding.
  • Produce graphics for social media, publications, and presentations that are engaging and accessible.
• Video Production
  • Oversee the planning and production of video content.
  • Manage all aspects of video production, including editing, directing, and post-production.

Media Relations and Outreach

• Conduct Media Outreach
  • Develop and maintain relationships with media outlets and journalists.
  • Write and distribute press releases, media advisories, and op-eds to generate coverage of our work.
• Manage Social Media
  • Coordinate and manage all social media platforms to increase engagement and followers.
  • Create and schedule posts that align with current campaigns and organizational messaging.

Fundraising and Grant Writing

• Grant Writing
  • Help with identifying grant opportunities and support writing proposals to secure funding for programs and initiatives.
  • Collaborate with program staff to gather necessary information and ensure compliance with grant requirements.
• Fundraising Campaigns
  • Support planning and executing fundraising campaigns, including online giving, events, and donor communications.
  • Develop materials and messaging that inspire donations and highlight the impact of contributions.

Accessibility Compliance

• Ensure Accessibility Standards
  • Review all marketing and communication materials for compliance with WCAG guidelines.
  • Implement plain language principles to make content understandable and accessible to diverse audiences.
• Stay Updated on Best Practices
  • Keep abreast of developments in accessibility standards and integrate them into organizational practices.
  • Provide guidance and training to staff on creating accessible content.

Collaboration and Leadership

• Team Coordination
  • Work collaboratively with team members to support organizational objectives.
  • Provide mentorship and guidance to staff and interns relevant to marketing activities.
• Reporting and Analytics
  • Track and report on marketing metrics, providing insights and recommendations for improvement.
  • Use data to inform strategy and demonstrate the effectiveness of marketing efforts.

Responsibilities may also include additional duties and activities relevant to the role, in alignment with organizational goals and needs.

What You'll Need to Get the Job Done

Education and Experience

• Bachelor's Degree
  • In Marketing, Communications, Public Relations, Graphic Design, or a related field.
• Professional Experience
  • Minimum of 5 years of experience in marketing and communications, preferably within the nonprofit sector.
  • Demonstrated experience in media relations, content creation, and digital marketing.

Skills and Abilities

• Marketing Expertise
  • Strong understanding of marketing principles, strategies, and best practices.
  • Experience developing and implementing successful marketing campaigns.
• Content Creation Skills
  • Proficient in graphic design tools (e.g., Adobe Creative Suite) and video editing software.
  • Excellent writing and editing skills with an emphasis on clarity and accessibility.
• Media Relations
  • Proven ability to secure media coverage and build relationships with journalists.
  • Skilled in writing press releases and conducting outreach.
• Digital Proficiency
  • Experience managing social media platforms and content management systems.
  • Familiarity with SEO, email marketing tools, and analytics platforms.
• Accessibility Knowledge
  • Strong understanding of WCAG guidelines and commitment to creating accessible content.
  • Ability to write in plain language and adapt materials for diverse audiences.
• Fundraising and Grant Writing
  • Experience in writing successful grant proposals and conducting fundraising campaigns.
  • Ability to craft compelling narratives that encourage support.

What Will Make Us Really Love You

Leadership and Collaboration

• Strategic Thinker
  • Ability to see the big picture and align marketing efforts with organizational goals.
  • Innovative mindset with a willingness to explore new ideas and approaches.
• Team Player
  • Strong interpersonal skills and ability to work collaboratively across the organization.
  • Experience leading projects and mentoring team members.

Communication Skills

• Effective Communicator
  • Excellent written and verbal communication skills.
  • Ability to convey complex information in an accessible and engaging manner.
• Cultural Competence
  • Sensitivity to and understanding of diverse cultural, social, and disability-related issues.
  • Commitment to inclusivity and representation in all communications.

Passion and Commitment

• Mission-Driven
  • Demonstrated commitment to Disability Justice and the empowerment of people with disabilities.
  • Personal or professional experience within the disability community is a strong asset.
• Adaptability
  • Ability to thrive in a fast-paced environment and manage multiple priorities.
  • Resilient and resourceful in the face of challenges.

What You'll Love About Us

Our organization values those who make our mission possible. We are committed to creating a friendly environment where employees feel welcomed, valued, and supported. We offer the following benefits:

Time Off

• Paid Time Off and 10 paid holidays.

Work-Life Balance

• Remote work arrangements with occasional travel opportunities.
• Flexible work schedules.

Professional Development

• Opportunities for career advancement and professional development training.

Health and Wellness

• Monthly supplemental financial wellness support.
• The Partnership will offer a healthcare package in the near future.

IT and Equipment

• Equipment provided (computer, software, any needed accommodations).
• Monthly IT financial support (towards phone and internet expenses due to the remote nature of organization operations).

Retirement

• 401k retirement plan.

Equal Opportunity Employment

The Partnership for Inclusive Disaster Strategies is an Equal Opportunity Employer. We are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other characteristic protected by law.

People with disabilities, people of color, LGBTQ2SIA+ people, and people who are multiply marginalized are strongly encouraged to apply.

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position to info@disasterstrategies.org.