Some of these reminders represent best practices for accessibility, not all of these are legal requirements.

1. Parking & Entry

• Are there an adequate amount of accessible parking spots (1 per every 25)?
  • Are there clear and well-marked signs for accessible parking spots?
  • Are these spots close to the entrance?
• Are paths to the entrance clear and easy to use?
  • Ensure the path from the parking to the door isn’t muddy, bumpy, or has wide cracks. It should be level and solid.
• Is there a drop-off space that is flat and next to the parking lot?
• If there is a curb between the parking and the path, is there a ramp for smooth transition?
• Is there a smooth, non-slip path at least 36 inches wide leading to and through the entrance?
• If there are doors to enter are they easy to use or propped open?

2. Pathways & Movement

• Are there no steps or lips (greater than ¼ inch) at the entrance and throughout the site, and no steep slopes (1” height for 12” of rise) in the paths of travel? 
• Are paths of travel at least 36 inches wide?
• Are all paths of travel clear of obstacles?
• Are there any protruding objects, such as water fountains, that could be a barrier?

3. Facilities & Amenities

• Are there accessible bathrooms (adequate space, grab bars, and accessible sinks and toilets) or accessible portable bathrooms?
• Are supplies organized so they’re easy to grab? 
  • Are there helpers if needed?

4. Waiting & Queuing

• If there are long lines and many people are waiting, are there seats available?
  • Is there a policy to advance people with disabilities in line who may need it?
• Is there a system, like giving numbers, to keep everyone’s spot in line secure?
• If waiting outside, is there a shaded area with cooling options?

5. Communication & Assistance

• Is there signage directing people where to go?
  • Do all signs have large text in contrasting colors?
• Are sign language interpreters or is video relay interpreting (VRI) available for those who need them?
• Are there helpers stationed at entrances and throughout the site to offer guide assistance as needed?

6. Delivery & Pickup

• Can people call to get supplies delivered, with assistance for unloading and storing?
• Is there messaging that informs people of home-delivery for people who can’t access a POD?