Who Should Contact the Disaster Hotline?

• Disaster impacted individuals with disabilities, their families and allies.
• Disability advocacy and services organizations.
• Community organizations seeking to assist disaster impacted individuals with disabilities.
• Government and non-government representatives from emergency management, public health, medical, private sector, business, voluntary organizations active in disasters, faith-based, elected officials and others seeking to assist individuals with disabilities and disaster impacted communities.
• Media inquiries.
• Donors and others who seek to support our work.

During the COVID-19 pandemic our response capabilities are limited, the Hotline will provide remote technical assistance and attempt to engage local solutions through our vast relationships. 

The Partnership’s continual focus is on all disasters and public health emergencies. In addition to the direct assistance provided to callers, our focus during COVID-19 is on:

• Rights and immediate needs of people with disabilities who need supports and services to protect themselves from exposure.
• People with disabilities who are in quarantine.
• People with disabilities who are in isolation or in an acute care medical setting.
• Information for medical, public health, and public safety officials, government and non-government, and private sector entities to understand their obligations to people with disabilities, before, during, and after public health emergencies and disasters.
• Meeting continuity of operations and continuity of services for serving people with disabilities across the lifecycle and throughout the disaster cycle.
• Public engagement, coordination between all public and NGO stakeholders to provide accessible information, promising and good practices, and problem-solving via disability accessible teleconference and web-based information sharing.
• Crisis counseling and Disaster Case Management for people with disabilities, eligible as a result of Federal Disaster Declarations.